Greek Language Team makes sure to do everything to secure your online bookings and protect your personal information. By no means will we share or sell your personal information with a third party. It will be exclusively used for our company’s internal administration.
GreekLanguageTeam.com is a website owned by Eleni Voulgari.
Our company was founded in 2016 and has a significant experience in the Greek language sector to counsel international students who wish to study the Greek language and learn more about Greek Culture.
When we refer to “Greek Language Team”, “our company”, “we”, “us” or “the service” we mean the entity that acts as the controller or processor of your information.
2.1. What Personal Data do we collect when you visit the www.greeklanguageteam.com website
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. (name, email address….)
Information entered in forms
There are pages with forms where you can request information, receive an eBook or Newsletter. The type of personal information that is collected in these forms includes: name, surname, email, telephone, level of Greek and sometimes credit card information.
For those services, if you choose to withhold any Personal Data requested by us, it may not be possible for you to register for a course or gain access to certain parts of the site and for us to respond to the query. (For ex. registration for a Greek language course, downloading free eBooks, subscribing to the monthly newsletter, membership sign up)
Collection of user data on a registration form for booking a language course in Greece.
For the correct processing of enrolments and course reservations we use an online registration form. For those forms, we collect data such as: first name, surname, email address, postal code, place of residence, telephone number, nationality, language, gender, profession, date of birth. This information is used by greeklanguageteam.com to identify the student and to provide him/her with support, services, mailings, billing and to meet contractual obligations.
Also, for our language courses it helps us to decide how we will teach a class or form a class, by asking you your age, gender, mother tongue, profession, language level, etc…These are all factors that many times gives us more background information on how we could teach our language lessons, in order to get better results.
If you prefer we delete those data after you have attended a course, you can simply contact us at firstname.lastname@example.org.
Information collected electronically
GreekLanguageTeam.com uses Google Analytics and Cookies to improve service for user experience and to analyze how the website is used. Aside from the IP address, the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, language. We do not collect additional information such as your age, gender interests, bank details.
To help monitor and improve our communications we can track when an email we send is opened and how many links are clicked within the message. We may use this information to personalize the way our websites and emails are presented to you and improve the content of our communications.
We do not store any sensitive data, such as credit/debit card details. Payments are redirected to a third-party payment processor.
Photos and Videos
We love taking photos of students enjoying their experience at our school. This way other potential students see how it is to study with us. Some of these photos will end up on our website, our blog, our brochure or on a website or brochure of an organization who promotes our courses. We never tag photos or mention names. If you explicitly do not want to be on any of these photos, please let us know in advance by email and/or at the school director on the first day of the course.
The data collected are processed using electronic, automated, computerized or manual means, with procedures strictly related to the purposes for which the data was collected.
Persons in Charge of the Processing, Data Processors
The data collected, may be processed by third parties appointed as Data Processor, more specifically:
- Staff members, companies or professional firms that provide assistance and consulting to our company (ex. market research and analysis services, payment processing via credit card, maintenance of IT systems);
- GreekLanguageTeam.com website uses ActiveCampaign, an outsourced service as its email newsletter service and eBook delivery. ActiveCampaign is the data processor because it takes the data collected by the website, stores it and processes it to send newsletters and eBooks on behalf of the website. ActiveCampaign stores, secures, maintains and processes the data according to instruction from the data controller, or according to its own standards.
2.2. For what purposes can we use your Personal Data?
To administer memberships, applications, purchases, registrations and services and/or to send you information that you have either directly requested, or that we believe may be of interest to you.
To answer your enquiries, for example, to send you informative newsletters, email communications with language tips, eBooks or answer your questions.
To provide you with updated information about our products, promotions, services, language lessons.
To carry out market studies and audits, optimize our web pages, improve our products and services, identify usage trends, determine the effectiveness of our promotional campaigns, and provide our customer service.
Your personal data is encrypted using SSL technology. We secure our website and our other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Unfortunately, the security of data transmissions over the Internet or data storage systems cannot be guaranteed 100%.
If you have reason to believe that your interaction with us has ceased to be secure, please inform us immediately using the information in the “Contact us” section.
2.4. Access to and modification of your personal information – Right of Information
You have the right of rectification, blocking or erasure of data as far as your request is not conflicting with national regulations for archiving specified e.g. in tax and commercial law.
As regard to newsletters or informative email communications, you can unsubscribe anytime by clicking on the “unsubscribe link” in the footer of the email or newsletter You can also notify us by email, telephone or in writing using the contact information in the “Contact us” section. In your request, please indicate that you want us to stop sending you marketing communications.
You have the right to request a copy of the personal information our company keeps on you, to make any changes, and to ask it to be deleted. Please direct requests to the email address listed in “contact us”.
(Note: we will fulfil your request by sending your copy electronically.
We respond as quickly as possible, but for sure within four weeks, after receiving your request.)
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Our Website or emails may contain links to third-party web sites or services that are not owned or controlled by GreekLanguageTeak.com. Information from external sources and links on our website is provided solely for the user’s convenience. Our company and its personnel are not liable for the accuracy and content of these sources. Their inclusion on our website does not imply their endorsement on the part of Greek Language Team, nor is Greek Language Team responsible for eventual damages that may be incurred through the use of such external content and links.
You acknowledge that GreekLanguageTeam.com retains all rights, title and interest in and to all copyrights, logos, trademarks and any other proprietary rights in the Website and Services and all content therein.
Also photos, videos, text and other material on this website are the intellectual property of Greek Language Team. Any unauthorized use of this material for commercial purposes could result in the pursuit of legal action against the offender.
The information contained on the Greek Language Team website is for general information purposes only. Our company assumes no responsibility for errors or omissions in the contents on the website.
In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Greek Language Team reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice. Greek Language Team does not warrant that the website is free of viruses or other harmful components.
By using the GreekLanguageTeam.com website you agree that the laws of Greece govern any dispute that might arise between us.